El Nefes® Colonial Sultan Jade

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ELNEF-COLJD

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El Nefes® Colonial Sultan Jade  Shisha / Hookah

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$272.68

In stock

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Accepted payment methods
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Product Info

The El Nefes® Colonial Sultan Shisha is a beautiful traditional water pipe. El Nefes® waterpipes are known for their unparalleled aesthetics and highest quality. The stem made of brass is very solid and is decorated with oriental patterns. The charcoal plate is also high-quality processed and takes the form of a flower. The Bowl is made of Czech crystal glass and is finely decorated. The stem is attached to the Bowl with a sealing ring. 

Unlike other traditional brands available in Australia, El Nefes® Shishas have a solid brass stem, not cheap sheet metal. The quality of these brass stems is amazing, but does need more care. You should clean and polish your stem regularly to keep the metal nice and shiny. 

The El Nefes Shisha has the Closed Chamber System, which has the advantage that the Hookah can be blown out better because the valve is connected directly to the smoke chamber with a small tube. In addition, the closed chamber system reduces the volume in the smoke chamber, which ensures a very good draw.

The luxurious and durable El Nefes Hookah is Made in Turkey.

Details:

Height: about 48 cm
Glass Material: Bohemian crystal glass
Material stem: solid brass
Oriental ornaments
Closure by sealing ring
Closed-chamber system
Brand: El Nefes
Made in Turkey

Comes with Tongs. No hose or head included. 

As this is a classic traditional handmade Shisha, there will be imperfections which are normal with these type of Shishas. Every stem will be unique and have hours of work put into them. 

 
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Delivery / Returns

DELIVERY

We are 100% online. All orders placed before 12pm AEST during Monday to Friday (excluding public holidays) will be packed, processed and despatched on the same day. Any orders placed after 12pm AEST will be packed and shipped on the next business day. Should the item be a preorder we will contact you with an expected delivery date, or once the item is in stock and ready for shipment. Note that Courier (big Shishas or orders) deadlines might be a bit earlier depending on their schedule/day. 

Pickups (Gold Coast) can be arranged by selecting "cash on pickup" on checkout. Note that we are an online business only, we ship from a local warehouse and do not have a showroom for you to come and browse. 

Free regular shipping for accessory orders over $80, however most Shishas have a fixed shipping cost added to them because of size/weight (and extremely expensive postage prices). 

Please note that some far/remote destinations and most of WA/TAS/NT might need a small postage surcharge even after order has been placed. This is due to the fact that postage can be up to $110 for some Shishas to certain locations (mostly remote NT, WA, TAS). Alternatively, we can cancel your order for a full refund. 

All parcels are sent via Australia Post, or Couriers Please for bigger/valuable orders and most Shishas. Delivery times vary depending on location (normally 2-7 business days on average depending on location). Local pick-up (by appointment) is also possible. Express Post (normally 1-2 days to capital cities) is available for orders under 5Kg, excluding big Shishas as shipping fees are too high. See estimated transit times for Australia Post (Regular) and Couriers Please below. Note that Express Post is not always guaranteed faster as it depends on your location and how close you are to the CBD of the city. We will do our best to get a refund for the Express surcharge should Australia Post not deliver on time within the terms of the Express Post Guarantee (Click here to check if your postcode qualifies). 

Australia Post

LOCATION

BUSINESS DAYS

LOCATION

BUSINESS DAYS

Brisbane/GC

1-2

Other QLD

2-4

Newcastle/Sydney

2-3

Other NSW

3-6

Canberra

2-3

Other ACT

3-6

Melbourne

3-4

Other VIC

4-7

Adelaide

4-5

Other SA

5-10

Darwin

6-8

Other NT

6-10

Hobart

6-8

Other TAS

7-10

Perth

6-8

Other WA

7-10

Couriers Please

LOCATION

BUSINESS DAYS

LOCATION

BUSINESS DAYS

Brisbane/GC

1

Other QLD

2-4

Newcastle/Sydney

1-3

Other NSW

2-6

Canberra

1-3

Other ACT

2-6

Melbourne

3-4

Other VIC

4-7

Adelaide

3-4

Other SA

5-10

Darwin

5-8

Other NT

6-10

Hobart

5-8

Other TAS

7-10

Perth

6-8

Other WA

7-10

We are not responsible for any postage delays once the order has been handed over to the postal organisation for transport. Any delays are out of our control once the item has been handed over to Australia Post (or Couriers Please). Transit times are strictly estimates/averages and we cannot promise that your item will arrive within that specified timeframe. 

To ensure a safe delivery, all parcels will require a signature on delivery. It may be worthwhile to consider specifying a delivery address where you will be present. If no one is present to sign for the delivery, a collection card will be left in your post box explaining how to pick up your parcel, or arrange redelivery (Couriers Please only). Please note that we cannot be held responsible for any lost/stolen parcels if you choose the Couriers Please "leave at premises unattended" redelivery option, as this voids any insurance. Make sure to request the standard signed-for redelivery option at all times. 

We will provide you with a link to track your package online through Australia Post/Couriers Please. 

Pre-order deposits, where and if applicable, are non-refundable, especially for made-to-order or special order items. All pre-order dates are estimates and delays in delivery can occasionally happen for multiple reasons, e.g. customs hold-up, overseas carrier issues, local carrier delays. We will always keep you updated on the status of you order. 

RETURNS

Returns

World of Shisha aims to provide you with confidence in our products and we have fine-combed our return policy to ensure a happy experience when shopping with us.  If you are not satisfied with your product or changed your mind, please return your unused and original packaged items within 14 days of receipt.

THERE’S A PROBLEM WITH MY ITEM OR I HAVE CHANGED MY MIND

If you have changed your mind and want to return the item or items please contact us and send the item(s) back to us within 14 days of receipt. Once we've received the item and our returns team confirms everything checks out OK, you will receive an account credit which can be used to purchase a replacement item.

In the case that you are returning a product because it arrived damaged/faulty, please let us know within 48 hours of receiving it and we will arrange an account credit, or an exchange if feasible. Please note, even if not stated for every product, slight imperfections such as bubbles in vase, or similar small marks are absolutely normal with any of these handmade products, especially with traditional models. Note, that in some cases compensation for the item will have to be paid directly by Australia Post due to their policies. This is the case for high value items, when the damage can clearly be proven to be Australia Post's fault. The receiver of the parcel then has to present the damaged item (including packaging) to their local Australia Post office and fill out a form. After examination the refund will be given directly to them. Read more about this policy on https://auspost.com.au/receiving/missing-damaged-or-delayed-items/compensation

WHAT NEXT?

Email us to arrange and discuss your return FIRST, and then return to the following address:

World of Shisha

PO BOX 59 

Chevron Island, QLD 4217

RETURN POSTAGE

World of Shisha™ cannot be held liable for the cost of postage for returns, nor any items lost/damaged during return postage. To ensure your returned item(s) arrive safely, please use registered post and add insurance.

Please Note: The item(s) you are returning must include any original packaging and must not have been used, opened, or assembled. Upon receipt of the goods, refunds can take up to three days to process. World of Shisha™ can not credit any inititial cost of postage or cost of return postage (unless goods received are faulty and return postage approved by us).

Please also review our Terms & Conditions

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El Nefes® Colonial Sultan Jade

El Nefes® Colonial Sultan Jade

El Nefes® Colonial Sultan Jade  Shisha / Hookah

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